Jacq

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Activity overview

Latest activity by Jacq
  • Jacq created an article,

    Why do channels experience a short power outage in the afternoons during March and October?

    During an Equinox, satellites can come in direct line with the sun, causing temporary signal interference. You may face a power outage on some of our channels due to the solar interference with the...

  • Jacq created an article,

    How can I find my smart card number?

    If you're looking for your OSN smart card number, you can find it on the card in your set-top-box (decoder).  Be careful when removing the card to re-insert back in the same way, with the chip up o...

  • Jacq created an article,

    What is OSN?

    FIRST First and exclusive on your TV. New and returning series, same time as the U.S. FOR ALL For everyone in the family ALL LOCAL From the region, for the region. Latest Arabic and Turk...

  • Jacq created an article,

    Why are my downloads very slow?

    When you buy or rent a title from OSN Store or On Demand it will download to My Playlist & Download Manager. If the download time is slow, check your internet connection and make sure you aren't do...

  • Jacq created an article,

    Where can I find my recorded items and my Playlist?

    To watch your recorded items or your Playlist: Press the Playlist hot key button on your remote control. Alternatively, you can press the Menu button, select Playlist and choose Recorded. A list o...

  • Jacq created an article,

    Where can I find my downloaded/purchased content on my OSN box?

    OSN Store offers a huge library of content and gives you the option to buy and keep it, in addition to the regular content available on OSN On Demand. To find your content on your box, follow these...

  • Jacq created an article,

    How do l delete content on my Playlist?

    Follow these steps to delete your Playlist or recorded items: Press the Playlist hot key button on your remote control. Alternatively, you can press the Menu button select Playlist and choose Reco...

  • Jacq created an article,

    How do I record an entire series?

    To record an entire series you can click on TV guide, go to the channel airing the series you want to record, select the title, click R, select record series, to record the entire series.

  • Jacq created an article,

    How do I lock content on my Playlist?

    The ‘lock’ option is used to ensure that specific titles in your Playlist don’t get deleted by other users or auto-settings. Follow these steps to ‘lock’ your Playlist or recorded items: Press the...

  • Jacq created an article,

    How can I schedule future recordings on my TV?

    You'll love our record-it-now-watch-it-later feature! OSN TV guide provides you the option to schedule future recording session for movies or series. To schedule recording on an OSN channel, please...